Episodes
Tuesday Apr 14, 2020
Ep. 25: The SAM Huddle: People
Tuesday Apr 14, 2020
Tuesday Apr 14, 2020
On this episode we brought together industry leaders to discuss the most important part of the business, the people. Our complex resort operations can only happen when we have healthy, skilled, and engaged people working with us. People are also one of our biggest expenses and therefore one of our most important assets. We’ll talk about some people and staffing issues resorts are facing today and the solutions they’re coming up with.
Want to join in the next one or have any questions or comments? Email huddle@saminfo.com. We will be doing these weekly for as long as they make sense.
Our theme music is by Breakmaster Cylinder. The PodSAM Adviser is Alex Kaufman, the Wintry Mix podcast guy.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Friday Apr 10, 2020
Ep. 24: The API Huddle: Roundtable
Friday Apr 10, 2020
Friday Apr 10, 2020
On this episode we’re bringing you a Huddle from our sister publication, Adventure Park Insider. The aerial adventure park industry has been hit with an equal amount of uncertainty in the current pandemic crisis and in an effort to share challenges, ideas, and resources about how and when we can open up our summer adventure parks, we gathered industry leaders to huddle, virtually, and discuss the current situation and what we’re learning.
Want to join in the next one or have any questions or comments? Email huddle@saminfo.com or huddle@adventureparkinsider.com. We will be doing these weekly for both publications for as long as they make sense.
Our theme music is by Breakmaster Cylinder. The PodSAM adviser is Alex Kaufman, the Wintry Mix podcast guy.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Tuesday Apr 07, 2020
Ep. 23: The SAM Huddle: Finance
Tuesday Apr 07, 2020
Tuesday Apr 07, 2020
Let's talk finance. Congress rolled out the small business bail out package, specifically the Paycheck Protection Program, on April 3rd and things got off to a rocky start. We discuss what went wrong and get some advice on next steps for operators. We also discuss other loan options and get some insight on how operators should prioritize spending during this crisis and look ahead to challenges down the road. Finally, we check in with the optimism factor and do a poll of our audience about summer operations.
Want to join in the next one or have any questions or comments? Email huddle@saminfo.com. We will be doing these weekly for as long as they make sense.
Our theme music is by Breakmaster Cylinder. The PodSAM adviser is Alex Kaufman, the Wintry Mix podcast guy.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Tuesday Mar 31, 2020
Ep 22: The SAM Huddle: Marketing & Communications
Tuesday Mar 31, 2020
Tuesday Mar 31, 2020
It’s a tough time for the mountain resort industry as the global pandemic continues to spread. Resort marketing teams are scrambling to figure out next best steps. Appropriate communication and timing is a moving target at the moment. What do you do with your summer business, season pass sales, cancellations? With the help of a team of marketing experts, we gathered more than 100 operators to dive into many of these challenges on this week’s marketing and communications Huddle.
Want to join in the next one or have any questions or comments? Email huddle@saminfo.com. We will be doing these weekly for as long as they make sense.
Our theme music is by Breakmaster Cylinder. The PodSAM adviser is Alex Kaufman, the Wintry Mix podcast guy.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Tuesday Mar 24, 2020
Ep 21: The SAM Huddle: Operator Roundtable
Tuesday Mar 24, 2020
Tuesday Mar 24, 2020
These are challenging times. We are all dealing with a tremendous amount that is unknown and changing daily.
To aid our industry’s response, we have set up a regular virtual forum to share insights and resources. We are calling it The Huddle. For this first huddle leaders addressed how they are managing three topics: staff, community, and operations.
Want to join in the next one or have any questions or comments? Email huddle@saminfo.com. We will be doing these weekly for as long as they make sense.
Our theme music is by Breakmaster Cylinder. The PodSAM adviser is Alex Kaufman, the Wintry Mix podcast guy.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Thursday Feb 13, 2020
Summit Series Ep20: Management Skills
Thursday Feb 13, 2020
Thursday Feb 13, 2020
We're continuing year three of the Summit Series with a discussion on management skills with mentors Beth Howard, COO of Vail Mountain, Colo., Greg Goddard, former General Manager of Gunstock Mountain Resort, N.H., and Brian Heon, General Manager of Wildcat Mountain, N.H. Follow along with our special six-episode run here on PodSAM and in the pages of SAM Magazine.
This episode is supported by MountainGuard and Mountain Travel Symposium.
The PodSAM theme music is by Breakmaster Cylinder.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Monday Jan 13, 2020
Summit Series Ep19: Guest Experience
Monday Jan 13, 2020
Monday Jan 13, 2020
We're kicking off year three of the Summit Series with a discussion on the guest experience with mentors Brad Wilson, general manager of Bogus Basin, Id., Carolyn Crowley Stimpson, COO of Wachusett Mountain Resort, Mass., and David Perry, executive vice president of Alterra Mountain Company. Follow along with our special six-episode run here on PodSAM and in the pages of SAM Magazine.
This episode is supported by MountainGuard and Mountain Travel Symposium.
The PodSAM theme music is by Breakmaster Cylinder.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Wednesday Dec 11, 2019
Ep18: Sharing Winter
Wednesday Dec 11, 2019
Wednesday Dec 11, 2019
Associate Editor Sarah Wojcik sits down with the CEO of the Share Winter Foundation, Constance Beverley.
We all know growing the sport should be one of the core initiatives of our industry, so why isn't the needle moving? Hear from someone who's foundation's soul mission is to get a diverse group of new kids skiing and riding, and is succeeding. Trust us - she has the data to prove it.
The PodSAM theme music is by Breakmaster Cylinder.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Wednesday Oct 23, 2019
Summit Series Ep17: The Future
Wednesday Oct 23, 2019
Wednesday Oct 23, 2019
We're talking about the future of the industry with Summit Series mentors Kim Mayhew, president and COO of Solitude Mountain Resort in Utah; Jay Scambio, president and general manager of Loon Mountain, N.H.; Nadia Guerriero, then general manager of Northstar California, Calif., now vice president and chief operating officer of Beaver Creek Resort, Colo., and Steve Wright, president and general manager of Jay Peak Resort, Vt.
This six episode run of the Summit Series is supported by MountainGuard and Leitner-Poma.
The PodSAM theme music is by Breakmaster Cylinder.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.
Friday Oct 11, 2019
Summit Series Ep16: Risk Management
Friday Oct 11, 2019
Friday Oct 11, 2019
"One thing I will say about risk management is that it applies to every department, whether it's marketing, whether it's F&B or mountain ops. You can find risk management in every aspect of operations at a ski area."
We're talking about risk management with Summit Series mentors Kim Locke, vice president of Lake Louise, Alberta; Rich Burkley, senior vice president of Aspen Skiing Co.; and Nadia Guerriero, then general manager of Northstar California, Calif., now vice president and chief operating officer of Beaver Creek Resort, Colo.
This six episode run of the Summit Series is supported by MountainGuard and Leitner-Poma.
The PodSAM theme music is by Breakmaster Cylinder.
Support this podcast by subscribing to SAM Magazine at www.saminfo.com/subscribe
Subscribe on Apple Podcasts, Spotify, and Google Play or elsewhere and stay up to date on industry happenings at saminfo.com.